Overview:
The user cannot start a multi-document workflow (MDW) due to an error: The following documents cannot be included in the workflow because the document is in the incorrect state.
Root Cause:
This is an MDW for a special document lifecycle.
Example:
This error occurs when starting this MDW. The user action is not set for the document lifecycle state.
Solution:
A Vault Owner or System Admin can follow the steps below to set this MDW user action.
- Navigate to Admin --> Configuration --> Document Lifecycles --> [document lifecycle] --> States -->[state] --> User Actions.
- Add a user action to start the MDW.
The MDW can now run correctly.
Related Documentation:
Vault Help Documentation: Configuring Verdicts