If users are on the latest released version of CRM on iOS (iRep) 202.1.200, it was available on Sept 10.
iOS 14 is supported as described in the Release Notes. No user action required. CRM works as expected on iOS 14.
If users upgrade to iOS 14 before upgrading to CRM 202.1.200, manual action is required.
Users will not be able to login to CRM (the app will crash).
- The user must upgrade CRM
- If distributed using MDM, customer IT Ops must push down the latest CRM version
- If not distributed using MDM, the user must login to CRM using the iPad browser and manually click the iRep install link
About 20R2.1 Release Notes
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