Vault Loader allows users to export fields, values, and files for documents, object records, users, and groups in CSV format. The extracts can be used for detailed data analysis and processing in another application, or for migrating data into another Vault.
When using Vault Loader to extract the documents, users get the following error: Reason for Failure: The query [fcc115c1-3d43-4aa5-b29e-8a5f04e934d2] does not exist.
The error indicates that the extract exceeds the 20-minute timeout. A query cursor times out after 20 minutes of inactivity.
It is recommended to perform the following steps.
- Perform the extract twice, once with Include Source Files option and once with Include Renditions option. This should take under the 20-minute timeout limit that clears the query.
- Extract the documents with only a few necessary columns by enabling the Override Default Column Selection option.
Extract a smaller number of documents at a time.
- Vault Help Documentation: Vault Help