Question:
Why Bring Forward Annotations is not Visible for Video Annotations in Vault PromoMats and Vault Medical?
Answer:
When bringing forward video annotations (notes and links), Vault uses the same time signature and coordinates whenever possible.
By uploading a new version where the file type is different from the video files supported, Vault is not able to detect the timestamp of the annotations.
Therefore, Bring Forward Annotation button is not visible even if the user has the permissions needed to do so:
The same situation happens when the new version uploaded is a video file and the previous file format is a different file format from the video.
Bring Forward Annotation is not visible in this scenario neither:
Related Documentation:
Vault Help Documentation: How to Bring Forward Annotations on a Video in Vault PromoMats and Vault Medical?
Knowledge Base: How to Bring Forward Annotations on a Video in Vault PromoMats and Vault Medical?
Send us your feedback: We are always looking for feedback to help improve our Knowledge Base! Please let us know if this article is helpful or provide feedback on how we can improve your experience by clicking here.