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Why Does a 530 Error Occur Accessing Vault's File Staging Server?

  • Updated

Question:

A user connects Vault's File Staging Server using the FTP(File Transfer Protocol) client. A 530 error occurs. Why does the user see an error?

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Answer:

The error may occur for several reasons:

  • The username is incorrect.
  • The password is incorrect.
  • Password is expired.
  • The hostname is incorrect.

To determine the cause, log in to the Vault UI and view the error message presented.

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To correct this error, it needs to ensure login credentials and hostname are correct.

Related Documentation:

Vault Online Help Documentation: Accessing Your Vault’s File Staging Server

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