Overview:
An error pops up when adding a document to the Portal Widget Contents:
We could not save "Portal Widget Content" for the following reasons:
Type [Document] and [Content Filters] are not compatible.
Root Cause:
The Document Type is not configured properly for Binder Thumbnail Options.
Solution:
- Go to Vault Admin page.
- Select Configuration.
- Open the Document Types tab.
- Double-click on the affected Type.
- Search for the Binder Thumbnail Options.
- Set it to "Display Binder Thumbnails".
Note: This needs to be set on Document Subtype level, as well.
Related Documentation:
Vault Documentation: Vault Help
Knowledge Base Article: