How to complete a Workflow Task on an earlier document version in PromoMats and MedComms?
When a workflow is started on a document, and a user creates a draft while this workflow is active, it is not possible to complete a task on the latest document version.
There are two ways to complete a task that is on an earlier version:
- The user checks the workflow to confirm what version the workflow was started on. The user then goes to the Version History to access that version to complete the task.
- The user accesses Tasks -> My Tasks to complete the workflow task.
Knowledge Base: How to Complete a Task in PromoMats and MedComms?
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