How to take a screenshot to share with Veeva Support?
In order to show the screen to a Veeva Associate, please take into account the following steps and recommendations.
- Partial Screenshot: Windows + Shift + S . It doesn't save automatically, open the App and copy it or save it.
- Screen Recording: Windows + Alt + R . It starts recording automatically. The file is saved in Videos>Captures
- Partial Screenshot: Shift + Command + 4 . It is saved on the Desktop.
- Screen Recording: Shift + Command + 5 . It is saved on the Desktop.
When a screenshot of the entire screen is required by the Veeva Associate, please include the profile icon in it:
- by hovering over it
- or by clicking on it
Vault Help Documentation: N/A
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