Question:
Primary status cannot be changed from No to Yes when the end-user clicks the Save & Make Primary button on the Child Account View page. Why does the button not work?
Answer:
Missing Field Level Security (FLS) could cause the issue, ensure the user has the required permissions.
| Object | Field | FLS | Page Layout |
|
Child_Account_vod Child_Account_vod Account |
Child_Account_vod Parent_Account_vod Primary_Parent_vod__c |
Edit Edit Edit |
No Read-Only No Read-Only No Read-Only |
Related Documentation:
CRM Help Documentation: N/A