Question:
Why does a video does not upload to Vault PromoMats and Vault Medical?
Answer:
The video must meet the following requirements:
- File size: 4GB (Max) for renditions: 2GB (Max) for Attachments
- Format: ASF (.asf), AVI (.avi), MPEG (.mpg, .mpeg), MPEG-4 (.mp4), QuickTime (.mov, .m4v), WMV (.wmv)
- The title must not contain special characters such as _, -, ñ, &, `, ä, å, ç, ê, æ, etc,...
Note: A special character is a character that is not an alphabetic or numeric character. Punctuation marks and other symbols are examples of special characters.
Related Documentation:
Vault Help Documentation:
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