Why does a video does not upload to Vault PromoMats and Medical?
The video must meet the following requirements:
- File size: 4GB (Max) for renditions as the main source: 2GB (Max) for attachments
- Format: ASF (.asf), AVI (.avi), MPEG (.mpg, .mpeg), MPEG-4 (.mp4), QuickTime (.mov, .m4v), WMV (.wmv)
- The title must not contain special characters such as _, -, ñ, &, `, ä, å, ç, ê, æ, etc,...
Note: A special character is a character that is not an alphabetic or numeric character. Punctuation marks and other symbols are examples of special characters.
Vault Help Documentation: