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OAuth2.0 Authentication is Not Working if the iPad is in Airplane Mode in Veeva CRM

  • Updated

Overview:

OAuth2.0 Authentication is not working if the iPad is in Airplane mode.

Need connection.jpg

Root Cause:

It is working as expected. The OAuth2.0 authentication requires an Internet connection.

Solution:

Ask the end-user to disable Airplane mode and connect to the Internet before the OAuth2.0 authentication.

Related Documentation:

CRM Help Documentation:

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