Example: A file is a Video, but instead of Single-Slide Video, Multi-slide Presentation is selected for the CRM Rendition Overrides field. Can the document be synced to CRM?
If the wrong rendition is selected, Vault does not take the default CRM Rendition and the document cannot be synced to CRM. Users receive an Incompatible CRM Rendition specified notification (shown below) and email if the CRM Content is set to Yes.
- Vault Help Documentation: Creating CRM Rendition Settings