The error appears when completing a task during the approval process. The workflow action has encountered the following errors: You do not have the required e-signature permission to complete the task.
This error occurs during the Approval process when users are completing the task with Manifest eSignature on document, due to the inability of the Security Profile assigned to provide signatures when the feature is not enabled.
To resolve this query, any of the below options are advised:
- The user requests a profile update, to a new security profile where the feature is enabled. The request is raised following the specific user management process given by the client.
- A user with Admin rights enables the Manifest eSignature on document feature to the security profile of the user. The request is raised following the specific change management process given by the client, respecting the business best practices.
Vault Help Documentation: About License Types & Security Profiles
- How to Provide e-Signatures in PromoMats?
- Why Do Users Receive the Error: You Do Not Have the Required E-Signature Permission When Completing a Task in PromoMats?