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What Does Late Submission Mean for Survey Targets in CRM Online?

  • Updated

Question:

What does late submission mean for Survey Targets in CRM Online and how can it occur?

Answer:

If the User submits a Survey Target record after the Survey's end date, the Survey Target's status will be Late_Submission_vod.  There are a few situations where this could occur:

  • User opens a Survey before the end date and submits it after, without leaving the screen
  • If an Admin unlocks a Survey Target record, edits it, and resubmits it after the survey's end date
  • If an Admin unlocks the Survey, changes the end date, and offline users complete the Survey before syncing down the Survey's new end date

Related Documentation:

CRM Help Documentation: Surveys Overview   

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