Overview:
Document Expiration does not work as designed.
Root Cause:
This may occur when there is a restriction in the expired state to prevent the document from entering the Expired state.
Solution:
A System Admin or Vault Owner deletes or changes the doc to satisfy the restriction according to the business. Then, the user waits for the next day for when the expiry process runs again. Vault begins the job to change lifecycle states and send notifications at 8AM GMT.
Related Documentation:
N/A
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