Overview:
The Multichannel Loader is a bulk creation to allow users to do all of the following at once:
- Create presentations and slides
- Add slides to presentations
- Add Related Sub Presentation and Related Shared Resource relationships
- Update document fields on slides or presentations
- Update source files for slides
- Reorder slides within a presentation
However, when starting the Create Presentation action on a document to create presentations and slides using Multichannel Loader, the action fails with the error below:
Vault failed to create a presentation from the document XXX because of the following error:
This task cannot be performed. Please contact your System Admin.
Please correct this error and try again.
Root Cause:
The Presentation and Slides based on this document are generated before by a user. However, the user who performs the Create Presentation action on the same document in Multichannel Loader is not the same user.
Solution:
The original user who generated the presentation and slides based on the document should trigger the Create Presentation action using Multichannel Loader.
Related Documentation:
Vault Help Documentation: Using the Multichannel Loader