When users export annotations from Vault and open it with a web browser, CJK annotation characters such as Chinese or Japanese are garbled or unreadable. Why does this happen?
Export Annotations requires that Vault uses the offline annotations feature. A web browser, such as Chrome or Microsoft Edge cannot correctly show CJK annotation characters in the exported PDF file.
Once download a PDF through the Export Annotations action, users can view and annotate it with the following applications:
- Adobe® Reader®: All versions currently supported by Adobe®
- Adobe® Acrobat®: All versions currently supported by Adobe®
Vault Help Documentation: Using Offline Annotation
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