Question:
How does delegate access work completing tasks in Vault PromoMats and Vault Medical?
Answer:
When a task is assigned to a user who delegated access of their account to a colleague, an email notification is also sent to the colleague/s informing about the pending task.
The colleague with granted delegate access can see the account owner's pending tasks only by logging in as this user and accessing the Tasks/Home tab.
When the task is completed the system displays the action mentioning it was completed on behalf of the account owner.
Related Documentation:
Knowledge Base Documentation:
- How to Delegate Access in PromoMats?
- How to Revoke Delegated Access in PromoMats?
- How to Edit Delegated Access in PromoMats?
- How to Log in with Delegate Access in Vault PromoMats and Vault Medical?
- How to Return to a User's Own Account Using Delegated Access in PromoMats?
- How to Access the Audit Trail in PromoMats?
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