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Error: This call date has not been modified. Press OK to save, Cancel to continue editing - When Recording a Call in CRM

  • Updated

Question:

Why do users occasionally receive the following error message when recording a call in CRM?   

 

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Answer:

This message is displayed when a Sample Card is saved on a new Call Report and the Call Date value has not changed. The error text is controlled by the DATE_DEFAULTED Veeva Message.

The contents of the Veeva Message may be modified to alter the contents of the error message. However, the error message popup itself is hard-coded and cannot be removed.

Related Documentation:

CRM Help Documentation: N/A   

 

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