Question:

Are Suggestion creation job runtime and running interval configurable in SmartChat?

Answer:

Yes, they are configurable. 

In SmartChat Web Console, the Effectiveness task controls the runtime and running interval.

Configuration steps:

• Log in to SmartChat Web Console (example: https://xxx.awec.veevacrm.cn)
• Go to 任务管理
• Find Effectiveness task
• Click the 查看 button 
• Click the 编辑 button
• Edit the value to the expected
  • 执行效率 for running interval
  • 执行时间 for runtime
• Click 保存 button to save the change

Related Documentation:

CRM Help Documentation: N/A   

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