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How to Send the Welcome Email and Reset Password Email in Vault CDMS?

  • Updated

Question:

How to send the welcome email and password reset email in Vault CDMS?

Answer:

When the user needs a welcome email or a password reset email to log into Vault, User Administrator can resend these emails to the user by following the steps below.

  1. Navigate to Tools --> System Tools.
  2. Search and select the concerned user.  

    mceclip0.png

  3. Click the action menu in the upper right and select Reset password or Send Welcome Email.

    mceclip1.png
  4. The user will receive the notification emails as below.

    Vault Welcome Email
    mceclip2.png

    Reset Password Email
    mceclip3.png

Note: Users configured with Single-Sign-On security policy can not reset a password from Vault.

Related Documentation:

CDMS Help Documentation: Managing Study User Accounts & Role Assignment

 

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