Summary:
The following table lists Veeva Network known errors by Product Area along with linked articles that help explain and resolve these errors. All articles reside in the Veeva Support Knowledge Base:
|
Error Message by Product Area |
Knowledge Base (KB) article |
| Data Change Requests | |
| Error: Cannot process DCR transaction without Country_Mapping_vod__c | Error occurs When Creating DRC for CRM offline |
| Error: You do not have permission to access this item | When a User Opens a Data Change Request in Veeva Network |
| Error: Operation not allowed | When Data Steward Processes a Data Change Request in Veeva Network |
| Error: Invalid Data. Review all error messages below to correct your data | When Trying to Save a Data Change Request in CRM |
| Error: GENERAL: Required field is missing | During Veeva Network Outbound Data Change Request (DCR) in Veeva Network |
| Error: The record you are trying to change is no longer managed by Veeva OpenData | When Submitting a Data Change Request From CRM |
| Error: System rejected - An inactive affiliation cannot be set as primary | When Submitting a Veeva Network Data Change Request |
| Error: A system error has occurred and Veeva Systems has been notified. Please try again | When Creating Child Account Data Change Request from Veeva CRM |
| Data Model | |
| Error: The value is already in use for reference [Reference Code] and language [Country Code] | When Adding a Veeva Network Code by Reference Data Import |
| Network-CRM Bridge | |
| Error: Lightning components require My Domain.Please contact your system administrator for more information | When Clicking DCR Edit Button in Veeva CRM |
| Error: Ending position out of bounds: 1 | When Using Edit DCR button in Veeva CRM Lightning |
| Error: INVALID_FIELD:Foreign key external ID: {18-Digit Network ID} not found for field Network_External_Id__c in entity Account: | Error caused by a Health Care Organization (HCO) that has merged into another HCO and both are or were Parent HCOs to a Health Care Provider (HCP) or another HCO |
| Error: DUPLICATE_VALUE:duplicate value found: External_ID_vod__c duplicates value | Error is caused by duplicate affiliations existing in Network |
| Error: INVALID_EMAIL_ADDRESS:Email: invalid email address | Error is caused by the incoming email address which is not in an acceptable format |
| Error: FIELD_CUSTOM_VALIDATION_EXCEPTION:Validation Formula \"PrimaryParentIsPersonAccount\" | Error is caused by a Parent Health Care Organization (HCO) record that is deleted as a result of a merge |
| Error: INVALID_CROSS_REFERENCE_KEY:Parent Account may not be a account:ParentId | Error is caused by the Parent Health Care Organization (HCO) of an entity being in a record state other than VALID due to record merges or other Data Maintenance that have deleted the record. |
| Error: Country [Country Code] is not enabled for user [Username] | Error occurs When a User Validates the Mapping in CRM |
| Error: FAILURE responseStatus: FAILURE: DUPLICATE_KEY: no message | When Veeva Network Data Change Request Outbound Job Runs in CRM |
| Error: Field 'Parent_Account_vod__c' not visible | When Submitting New Account Data Change Request from Veeva CRM |
| Error: Incorrect user country setting | Error occurs When Searching an Account Using Network Account Search from CRM iRep |
| Error: HTTP 400 Bad Request | Error occurs When Searching an Outside Territory Account in CRM Network Account Search page |
| Error: {"status":-1,"message":Required fields are missing: [Name]","errors":null} | When Adding an Account to the User Territory in CRM |
| Error: Failed to Authenticate with Network Cause: responseStatus: FAILURE: CANNOT_ACCESS_INSTANCE : User does not have access to the instance in the specified domain | Error Displayed in Veeva Network Admin Tab |
| Error: Communication error during Network account request Unable to create request (bad url?) | Error occurs When Adding an Account to Territory in CRM |
| Error: That is not a valid combination of data types from Network<_>CRM | Error occurs When Creating Veeva Network Field Mapping. |
| Error: DCR object id value of incorrect type | Error occurs When Submitting a Veeva Network DCR From CRM iRep |
| Error: One or more DCR objects failed import Failed to upsert Child_Account_vod__c | When Adding New Parent Account to Existing CRM Child Account Record |
| Network Data | |
| Error: Attempt to generate DELTA changeset without prior FULL changes | When Running cs_export_delta__v job in Veeva Network |
| Network Account Search | |
| Error: Foreign key external ID: {18-Digit Veeva ID} not found for field NET_External_Id__c in entity Account | When Searching by Network Account Search (NAS) |
| Error: A Primary Address Cannot Be Marked Inactive | When Adding an Account Through Network Account Search |
| Users | |
| Error: User does not have access to the table | When Querying Veeva Network Adhoc Report |
| Profiles | |
| Error: The following Network Entity IDs do not belong to the current OpenData Instance or are invalid | When Downloading Records By Network Adhoc Download |
| Reference Aliases | |
| Error: Record skipped due to missing target alias for reference code value <reference code> of type <Field Name> | When Exporting Delta Records from Veeva Network Target Subscriptions Job |
| Source Subscriptions | |
| Error: You have selected a Third Party system.Please adjust the configuration to be a master subscription | When Save Source Subscription is created with Third Party System in Network |
| Error: No reference alias defined for attribute | When a Source Subscription Runs in Veeva Network |
| Error: No entities present | When Veeva Network Source Subscription Job Runs |
| Error: Function 'EXIST' missing or name invalid in expression {EXIST(Field Name)} at 1:7 | When Verifying Expression Rules in Veeva Network Source Subscription Setting |
| Error: Unique index or primary key violation | When Running Veeva Network Source Subscription Job |
| VOD Subscriptions | |
| Error: Data Loading Configuration Error | When an Admin Starts a New Opendata Subscription in Veeva Network |
| Error: Dropped due to singleton job already in progress | When Veeva OpenData Subscription Job Runs |
Related Documentation:
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