Summary:
The following table lists PromoMats known errors by Product Area along with linked articles that help explain and resolve these errors. All articles reside in the Veeva Support Knowledge Base:
|
Error Message by Product Area |
Knowledge Base (KB) article |
| Admin Help | |
| Error: Number of Picklist and Object fields [6] exceeds [max:5] | When Creating a Picklist in Vault |
| Annotations & Links | |
| Error: Annotation (Unresolved) Equals 0 Not Met | When Progressing a Document in PromoMats? |
| Error: Export Failed | While a User Exports Annotations in PromoMats |
| Error: You do not have permission to view this document. | When Viewing References in PromoMats |
| Binders | |
| Error: Vault cannot generate your binder | When Generating an eCTD Compliance Package Binder in PromoMats |
| Document Management | |
| Error: You Do Not Have the Required E-Signature Permission to complete the task | When Completing a Task in PromoMats |
| Portals | |
| Error: We could not save "Portal Widget Content" for the following reasons: Type [Document] and [Content Filters] are not compatible | When Adding a Document to the Portal Widget Contents in Veeva Vault PromoMats |
| Renditions | |
| How to Fix a Missing Fonts Error | for Adobe® InDesign® Packages in Vault PromoMats and Vault Medical |
| How to Fix a Modified Links Error | for Adobe® InDesign® Packages in Vault PromoMats and Vault Medical |
| Error Code: 2244003. This Video File Cannot Be Played in Vault | Occurs while a user is trying to play a video file |
| Reporting & Dashboards | |
| Empty Cache Error | When Accessing Flash Reports in Vault PromoMats and Vault Medical |
| Error Message Time Limit Will be Exceeded | When Running a Report in PromoMats |
| Vault Basics | |
| Error: Invalid Date | When a User Inserts a Date in PromoMats |
| Getting Started with the Support Portal | |
| Error: Invalid Authenticity Token Error | When Logging in to the Support Portal |
Related Documentation: