Summary:
The following table lists Veeva Align known errors by Product Area along with linked articles that help explain and resolve these errors. All articles reside in the Veeva Support Knowledge Base:
|
Error Message by Product Area |
Knowledge Base (KB) article |
| CRM Integration | |
| Error: Please Delete all Territory Models not Created by Align and Try Again | When Pushing to Veeva CRM from Veeva Align |
| Error: field_force__alnFailed to be processed | When Publishing Project in Veeva Align |
| Error: One or More Mapped Fields Cannot be Accessed | When Attempting an Import From CRM Job in Veeva Align |
| Error: Instance is not yet verified During Account Assignment Preview | When running an Account Assignment Preview in Veeva Align |
| Error: Cannot Push territories or assignments to demo.apac due to the territory hierarchy having more than one CRM Org specified | When Running Push to CRM Job in Veeva Align |
| Error: There are no territories to push for Veeva CRM Org | When Attempting to Run a Push to CRM Process in Veeva Align |
| Data Loader | |
| Error: Account Territory Failed to Upsert. Reason: Missing required parameter [name__v] | Occurs With Veeva Align Dataloader |
| General Information | |
| Error: Sorry, but the Requested Page was not Found | Upon Logging Into a Newly Created Veeva Align Sandbox |
| Error: AccountShare Failed to upsert. Reason: INVALID_CROSS_REFERENCE_KEY:invalid cross reference id | When Push to CRM Job is Run in Align |
| Error: Cannot Change a Territory End Date to Be Less Than an Assignment's Start Date | During End Dating a Territory in Veeva Align |
| Projects and Modeling | |
| Error: territory__aln Failed to be processed. Reason: OPERATION_NOT_ALLOWED: Cannot process batch : field [status__v] cannot be updated in bulk on [parent] object | Occurs When Publishing an Align Model |
| Error: Feedback Unavailable, Service is currently unavailable. Try Again later | When Using the Veeva Align Enhanced Feedback Functionality on Veeva CRM for iPad |
| Error: Changing Lifecycle State from Feedback__aln to Approved__aln/Manager_Review__aln is not Allowed | Upon Changing the Lifecycle to Approved of a Veeva Align Modeling Project |
| Error: PARAMETER_REQUIRED: Missing required parameter [xxxxxxxx__c] | Occurs When Creating CRM Territory Models by Importing Territories from Production |
| Error: Invalid value [XXXXXXX] specified for parameter [project_owner__aln] : Object record ID does not resolve to a valid active [user__sys] | Occurs When Creating a New Modeling Project in Align |
| Error: An error has occurred: This territory cannot be accessed at this time | When Accessing the Future Territory Alignments Tab in Veeva CRM (Veeva Align Feedback Functionality) |
| Error: Internal Error | When Viewing and Creating Model Territories and Model Field Forces in Align |
| Territory Management | |
| Error: Invalid values(s) [TerritoryIdValue] specified for parameter [territory__aln.external_id__aln] | When Inserting Account Territory Records in Align |
Related Documentation:
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