When the user tries to connect to the FTP server from EDC Tools in Vault CDMS, the error message shows the message: Connection Unsuccessful. Why does this happen?
The user account that is used for the connection applies SSO Security Policy. The staging server does not support SAML SSO authentication.
Change the user account to others who use the Basic Security Policy.
Vault Help Documentation: Connecting to an FTP Server from EDC Tools - Prerequisites