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Error: The feature is locked and requires a Multichannel application license - When Users Approve Multichannel Slides in Vault PromoMats and Vault Medical

  • Updated

Overview:

When users try to approve Multichannel Slides, it shows an error: The feature is locked and requires a Multichannel application license.

 

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Root Cause:

This error occurs because the CLM Integration feature is not enabled.

Solution:

Submit a Vault Support Ticket. The Support engineer can report the request to the Product Manager who can enable the feature.

Related Documentation:

Vault Help Documentation: Configuring CLM Integration

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