Overview:
Users report that name(label) of some Events is different from others inside a repeating Event Group in the casebook. Why does this happen?
Root Cause:
The issue is caused by the configured custom labels for this repeating Event Group.
Solution:
The Admin can confirm the custom label settings for repeating Event Group by following the below steps:
- Navigate to Studio --> Event Groups --> Event Group.
- Click into the repeating Event Group row to open the Properties panel.
- Click Repeating Event Overrides (Labels, Windows).
- Confirm the Default Display (custom label) for each sequence of this Event Group to see if all sequences have the same custom label.
Related Documentation:
Vault Help Documentation: Configuring Cycles (Repeating Event Groups) - Custom Labels