Overview:
The user is able to see the assigned User Task or Workflow Task on My Tasks under the Home tab, but these tasks are not displayed in CRA Homepage --> My Tasks widget or in TMF Homepage --> My Tasks widget. Why does this issue happen?
Root Cause:
The user needs to have the read permission of Object: Activity Task --> User Task or Workflow Task to view these tasks in My Tasks widget of CRA Homepage or TMF Homepage.
Solution:
Admins can add the necessary permission for the user by following the below steps:
- Navigate to Admin --> Users & Groups --> search Security Profiles of the user.
- Open its associate Permission Sets.
- Navigate to Objects Tab --> Activity Task.
- Add Read Permission to User Task or Workflow Task.
Related Documentation: