Question:
Why Training Assignments do not move from the Created to Assigned state in Vault?
Answer:
The User associated to the Person record has a Read-only License Type. The Update Training Assignments job encounter errors when this occurs, preventing the Training Assignments from moving to the Assigned state.
- Example of this error in the job log that indicates this issue is occurring:
- Workflow task assignee group Learner must contain users, Workflow task assignee group [learner__c] does not contain any users to assign the task to.
Related Documentation:
Vault Help Documentation: Vault Training Automation