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Translations for Surveys

Hi,

We currently have an EMEA Survey (in English) that we would like to translate for different languages (Italian, Dutch, Spanish, ...) and visualize in 1 dashboard, by grouping the question responses. This is currently not possible because there is no reference between the Survey objects, and every new Question Response creates a new record.

It would be of great use if this functionality is possible in a future release of Veeva, as it would ease the reporting process and make related surveys easily viewable so conclusions can be made more easily.

2 comments

  • Avatar
    Stephanie Shaw Official comment

    Hi Robin,

    Thank you for your feedback.  I believe that there is a custom configuration that may be possible to help meet this requirement.  You could try the following:

    • Create a custom field such as Group_Id__c on the Survey_vod object.  This field would hold an identifier to group all translations of the survey together.
    • When you click on the "Translate" button, the Group_Id__c value will be copied over to the translated survey.
    • Create a custom field for Group_Id__c on the Survey_Target_vod object.  When there is a custom field on Survey_Target_vod that matches to the API name of a custom field on the Survey_vod object, then the value from the Survey_vod is copied to the Survey_Target_vod object.  

    With this, you would be able to group all translated versions of the Surveys together using a single Group Id.  Additionally, you would be able to group all Survey Targets (survey responses) together using that same Group Id.

    Please let me know if you have any questions.

    Thanks,

    -Steph

     

  • Avatar
    EVER CRM Admin (Stefan Thaler)

    Hi Steph,

     

    beside the reporting workaround, a real translation would still be great, becaue through translating the survey via copy (what the translate button in principal does) I can see the results of a certain country only in the country language and I have now way to "switch" the language quickly. I always need to open the survey original in English on one screen and compare the result of on foreign country on the other screen - this is the only way I can find back the questions in a language, which I can understand. On singe surveys - no problem, but we made once a user survey over 1 month in 5 countries with langages in Russian, Chinees,... with ~10 questions. You cannot remember the questions or anser options by hart... so it is really hard work to check the results.

     

    Br

    Stefan

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