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Need a report on Veeva CRM Client Versions by User

Hi there,

I am looking for a way to report on Veeva Client versions by User, particularly useful to determine which version we have that are still on previous versions after a Release.

In Salesforce Reports I see Client Version and Client Type as well as Tablet / iPad Connect version but this is not the solution.

Any ideas if this is stored and if so, what is the field name?

Many thanks,

Philippe

3 comments

  • Avatar
    Arpad Laczkovszki Official comment

    Hi Philippe,

    We have a set of fields on the Salesforce User object for each platform, that always show the last time and used version for a given user. I suggest you review your FLS settings first to see if you have access to the ones you need (starting with Last_iPad_ or Last_WinModern_ for example) and if that is not sufficient to cover your needs, and you would like to see more detailed information about versions and historical synchronization statistics, you can also run a report on the Sync_Tracking_vod object where we store all that for all users using our mobile apps.

    thanks,
    Arpad

  • Avatar
    Philippe Coley

    Hi Arpad, thank you very much!

    We were able to get the output, follow-up question would be how to identity different versions?

    WinModern 171.10.0 - Veeva Client, in this case version is 17R1, new release will be 172.**.** 

    WinModern 28.17.0 - Is this Salesforce version? Any ideas where I locate it the current version?

     

     

  • Avatar
    Arpad Laczkovszki

    Hi Philippe,

    28.17.0 was a maintenance release for the previous major version of Veeva CRM, v28. You can find the history of all the releases for all of our products including CRM, up until the most recent one on the Veeva Product Release Notes page. You can also follow the article to receive email updates, so you can stay up-to-date about our new releases.
    Hope this helps, let me know in case there's anything else I can help with.

    thanks,
    Arpad

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