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Duplicate Samples when rep creates sample order on iPad

Has anyone had an issue where a sales rep creates a sample order in Veeva on their iPad and it syncs into Salesforce as two orders with the same datetime?

2 comments

  • Avatar
    Jeff R

    Hi Michael,

    Veeva Support will be able to assist with investigating ticket #418491.

    Thanks,

    Jeff

  • Avatar
    Ernst Humawid

    Hi Michael,

    Are you using Unique group call functionality?

    Regards,

    Ernst

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