Not seeing Patient Call Record Type when recording a Call for an Account

I have created a record type ‘Patient Call’ under call objects and also created separate page layout as ‘Patient Call layout’.

Page layout assignment has also been done properly (assigned to all profiles).

However, I don’t see Patient call record type when I record a call for specific account.

Not sure what am I missing.

1 comment

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    Sean X Official comment

    Hi Amol,

    I have created 418580 to investigate this issue since we will need more details for it.

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