This is to confirm that the Align 18R2.3 upgrade (182.3.1) has been delivered to sandbox and production orgs on August 17th, 2018.
What's new in Align 18R2.3?
Align is pleased to release an end-to-end feedback process for account assignments and interaction goals, integrated with Veeva CRM. This capability allows field users to preview upcoming alignments and multi-channel cycle plans, provide feedback, and submit suggestions for approval. Managers can modify, approve, or reject feedback from their teams. Targeting feedback is available on all Veeva CRM platforms.
Map Shapes for the United Kingdom:
Align now includes out-of-the-box postal code shapes for the United Kingdom. For customers managing UK field forces and zip-to-terr assignments, map shapes will automatically appear on the territory information panel, and when mapping a territory.
Align supports daily scheduled rules processing to update account-to-territory assignments based on data changes, such as updated specialties or addresses. In 18R2, you can now configure the scheduled process to automatically discard any existing assignment previews so that the process can complete successfully.
Full release notes can be found here.
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