our new colleagues can find binder view in Vault now, but when she uploaded the documents, although the the document shows right classification on the right information side, but we can not find the uploaded document under binder view. we checked her way of how to upload the file, she usually use the blue bar of "+create " on the upon right side to find the right classification as well. to use binder view to upload the file is recommended from me, but we found her Veeva showed less "edit binder" function between cart and gear bar on the right upon side. her team role is eTMF user. that's the information I can told.
we hope her uploaded files can be showed under binder