Skip to main content
Insert Banner Message here.

Community

Search

Welcome to Community

Saved Word Online Versions

Answered

Comments

3 comments

  • Official comment
    Aaron E

    Hello Victoria,

    If you aren't being prompted to recover unsaved documents when you reopen Word, and you also have Word installed on your computer you can try:

    1. Opening the last version of the file you have.
    2. Selecting in Office 365, File >> Info >> Edit in Word.
    3. Then in your local Word Application, File >> Info >> Manage Document >> Recover Unsaved Documents.

     

     

    Kind regards,

    Aaron

  • Lucas C

    Hi Victoria

    Source file stored in the Vault and the cache version stored in Microsoft server. Please find below article and check with Microsoft.

    https://support.veeva.com/hc/en-us/articles/115000750314-Does-Data-Get-Sent-to-Microsoft-When-Using-Checkout-to-Office-Online-in-Vault-

     

    Regards,
    Lucas

     

    0
  • Victoria Metzger

    Thank you.  I should rephrase my question.  Where does one go to retrieve the cached versions stored in the Microsoft Server? Does some sort of location need to be set up for where the saved files should go? The Microsoft forums say, Word Online autosaved documents are saved to OneDrive, however, I don't see any versions of the documents checked out to WordOnline through Veeva there.  

    0

Please sign in to leave a comment.

Powered by Zendesk