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Reporting - different result when draft version exist

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3 comments

  • Official comment
    Aaron E

    Hello Michel,

    This Help article explains Document results returned based on matching, versions, and access. 

    Vault Search Matching Documentation: Matching Across Document Versions

    If this doesn't fit what you are seeing, let me know and I can generate a support ticket from this post.

     

    Kind regards,

    Aaron

     

     

  • Michel Van Nyvel

    Hello Aaron,

    Thank you for your feedback and documentation information, it helps us to better understand the behavior.

    We are surprised that, in our configuration, the report doesn't provide us the expected result as we thought our users were configured correctly.

    I think a support ticket would help us to get support and guidance from your teams and to figure out where we can improve to get the correct information displayed to the end user.

    Kind regards,

    Michel

    0
  • Aaron E

    Hello Michel,

    I created the support ticket. You will receive an email with a link to view the status and provide specific example information.

     

    Thank you,

    Aaron 

     

    0

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