Our French reps are using veeva engage meetings with hcps located in hospitals. Some hcps cannot connect to the engage meeting because of the firewall of the hospital that does not allow outbound connection to veeva engage. The veeva website hosting the veeva engage meeting may not be whitelisted. What are the technical settings that firewalls of hospital should specify to allow hcp computers connecting to veeva engage meetings ? Please note that we know the technical prerequisite of the hcp computer, the information is available on the crmhelp veeva website.however, nothing is specified about technical firewall setting to allow veeva engage connection.
Thank you for your response.
Technical settings on hospital firewall to whitelist engage meetings