Validation Rules for online and offline systems

Same Address validation rules should be applied to both the online and offline systems. it seems like some of the validation rules, which are in place for the online version, are currently missing in the offline app and due to which invalid zip codes can be added by Reps.

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    Hina Asim

    Currently some of the Account and Address online validation rules are not enforced by the New Account Wizard in the offline app. See examples below:

    The Zip Code validation rule in the online system that enforces only numbers are entered in this field is unavailable in the offline app.

    There is no validation in the offline app to ensure 5 digit zip code.

    Name and address validations are also not available in the offline app. Users can enter special characters and other invalid data in these fields.


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