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Multichannel Slide

Uploaded a ZIP file as a Multichannel Slide. I then created a Multichannel Binder and added the Multichannel Slide to the Binder. After running the CLM Sync in CRM, I downloaded the presentation to my iPad device. When I open up the slide in iRep, the slide does not conform to the size of the iPad screen. The screen only shows part of the slide. I am using an iPad Pro device.

Has anyone encountered the same issue? If so, what was the solution?

Thank you.

3 comments

  • Avatar
    Yifan Liu Official comment

    Hi Subhabrata,

    Can you help clarify what you mean by it only shows part of the slide? Does the slide get cut off somewhere? 

    Thanks,

    Yifan

  • Avatar
    VECTOR Team

    Yifan, yes the slide gets cut off on the right margin. If you swipe Right-to-Left on the iPad, you can see the rest of the slide. However, the client wants to see the entire slide on the screen without the need for the swipe. I went into the CSS file and modified the Width dimensions and it did not work. This action actually cut off part of the slide, where if you swiped Right-to-Left, you could not see any more of the slide. Any guidance that you could provide would be greatly appreciated.

    Thank you.

    Brian Evans.

    Mobile: +1 201-574-6416

  • Avatar
    Yifan Liu

    Thanks Brian for the clarification. I haven't seen this behavior before and it will be difficult to troubleshoot here without diving into the content itself. Can you create a support ticket with Veeva with these details and if possible attach some screenshots and maybe the zip file itself? 

    Thanks,

    Yifan

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