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Date conversion issue in rendition of Outlook email uploads

When the rendition is generated for an uploaded Outlook email, we found out the system automatically converts the time stamp for the latest email to UTC time, but not for those of the previous replies in the same thread, which causes confusion and inconsistency. The issue is confirmed by the Veeva Support. We would like this auto-date-conversion feature in renditions to be disabled, or to be labeled as UTC time explicitly where converted.

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    Florian Letourneux Official comment

    Hi Sean,

    Thanks for your feedback. 

    We're looking into solutions to have a clearer and standardized date-time format in renditions of email files for users located across different timezones.

    I'll get back to you with more info next month.

    Thanks,

    Florian

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