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User can only see own annotations

Hello. I have a user who is not seeing all annotations within a document. He can only see his own annotations. I've looked through the user's settings, but can't find anything that looks off. Any suggestions or insight into why this might be happening?

Thanks for your help.

3 comments

  • Avatar
    Aaron E Official comment

    Hi Karen,

    It's possible they have a My Annotations filter applied and need to switch the selection to All.

     

    Best,

    Aaron

  • Avatar
    Jim McGough

    Aaron beat me to it. :-)

  • Avatar
    Karen Jones

    You are both geniuses! :) Thanks very much for your quick response. That was the culprit.

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