Align 19R2.3 Sandbox Upgrade (192.3.1) has been delivered to Sandbox Orgs August 9th, 2019

This is to confirm that the Align 19R2.3 sandbox upgrade (192.3.1) has been delivered to sandbox orgs on August 9th, 2019.

Production upgrades are scheduled for Friday evening, August 16th, 2019, US Pacific time.

What's new in 19R2.3

Assignment Enhancements

Ranked Field Forces

Administrators can group multiple field forces together and assign ranks to each field force in the group. This increases efficiency by preventing multiple field forces in the same group from receiving the same account assignment, since accounts assigned to one field force cannot be assigned to a field force of a lower rank in the same group.

Targeting Feedback Enhancements

Editing the Challenge Reasons Picklist

Administrators can add, edit, and disable values of the Challenge Reasons picklist that displays to users when they submit a challenge using Targeting Feedback. This enables more flexibility when configuring Targeting Feedback, since the administrator can tailor this picklist based on the needs of the users submitting the feedback.

Feedback Sorting

Users can sort the Account table in ascending or descending alphanumerical order by selecting the appropriate column header

Disable Free-text Challenge Reasons

Administrators can disable the use of free-text when challenging an assignment during Targeting Feedback.

The full release notes can be found here.


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