Ability to track when CRM Suggestions are viewed

We would like the ability to track usage of CRM Suggestions so we can know when users are opening the Suggestions tile on the home screen and viewing suggestions.  Currently the only tracking option surrounding the Suggestions functionality, is if the user performs an action, dismisses, or marks the Suggestions record as complete.

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    Erta Muca Official comment

    Hi Rob,

    Thank you for posting this request in the community. As we consider new future enhancements in Suggestion functionality, we will also consider additional analytics to measure the user engagement. 

    For other members of community posting on this thread, please feel free to provide any additional examples/use cases of data that would be useful to capture.


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