Process/System improvement options for loading V-Insights data

Hi Team -

In continuation to the Ticket #493534, whenever there is delay in processing Weekly/Monthly Analytics data in Veeva, Representatives will receive an error message - "There was a problem establishing a connection to the database. Please contact your system administrator." During that time we receive multiple Incidents from Users.

In order to reduce these manual efforts, are there any process/system improvement options to create a better error message if data is processing AND/OR evaluate the timing of Source System+Veeva processing so that V-Insights data is loaded at night or on the weekend?

Thanks & Best Regards,
Manoj Kumar Yealla
+91 964 266 7893 (M).


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