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Items Drop section Online Improvment

Hi, we facing the issue that our backoffice users which are just working Online are not finidng the correct Items in the drop down sections, as they are more used to the ERP ids rather then the commercial namming of the items (used by reps).Therefore they are asking to have the Item search capability enabled which we enabled on the ipad (https://crmhelp.veeva.com/doc/Content/CRM_topics/Sample_Management/Inventory_Order_Allocation/SamplesandPromotionalItems.htm#Mass)  also Online. Another option could be the possibility to add an additional drop down list where they could select the External ID of the product. 

 

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