Allow Burst API Limit Exceeded emails for admins only


If possible to enable the Burst API Limit Exceeded emails for admins only. Maybe remove from the 

opt in Notification Emails from Veeva under User Profile.

The user community should not receive these emails which seem to cause mass confusion.

Thank you for considering.




  • Avatar
    Igor Tsives Official comment

    Hello Robyn,

    The System Availability emails is an opt-in feature. The feature can be disabled through the user profile. Please see http://vaulthelp2.vod309.com/wordpress/troubleshooting/system-availability-emails/ for more information. 

    Thank you,

    Igor Tsives

  • Avatar
    Peter Stroffolino

    Should API Limit exceeded really be bundled with the system availability opt in?  I agree with the Robyn - that the normal user should not see api limits exceeded messages.  most users don't really know what they are opting into - but I suspect when they check to opt into notifications they expect to know about maintenance windows or real outages.

  • Avatar
    Igor Tsives

    Hello Peter,

    Thank you for your suggestion. We can definitely consider enhancements around this feature for one of our future releases.


    Igor Tsives 

Please sign in to leave a comment.