Sample drop for Short dated Sample product while Call Recording:
Currently if the Sample Lot expiration date is within 30 days of expiry, Veeva shows a warning message but the user is still able to drop the short dated sample product and record a call. The system does not prevent the user from dropping a short dated sample product while recording a sample call. This is a compliance risk and user should not be allowed to sample such products.
Ability to restrict the display of short dated sample products (Sample Lots expiring within ‘n’ # of configurable days) for recording a call instead of showing warning message, but still allow the rep to record inventory of them and perform sample transactions (returns)/offline transactions.
Have this setting available at product level
Sample drop for Short dated Sample product while Call Recording