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Could we add a new custom text field in the consent type?

Hi Team

Galderma Australia's customer want to add a new Text field in the consent type to get custom information into Multichannel Consent records.

According to our investigation, it's possible to add a customized "Checkbox" field according to the following article.
https://support.veeva.com/hc/en-us/articles/360012323353--How-to-Show-Custom-Checkbox-Fields-on-the-Consent-Review-Page-in-CRM-iRep-

But even we set the new field's data type is text(60), it also shows as the checkbox. 
So is there any way to add a Text field? If so, please provide the steps. This is a bit urgent, so please help to investigate and reply with a higher priority.

Thanks very much!

1 comment

  • Avatar
    Nishant Bafna Official comment

    Hi Alex,

    Have you tried -

    • Creating a text field on Consent Type object and creating another field, with the same type and name, on Multichannel Consent object.
    • Grant user Read access to field on Consent Type and Read, Write access to field on Multichannel Consent.
    • Populate the field on Consent Type and then capture consent for that Consent Type record.
    • The value from Consent Type should be stamped in Multichannel Consent record.

    Can you please let me know the result of this configuration?

    Thanks,

    Nishant

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